Air Conditioning · Hitachi & Hisense in Sri Lanka

Air Conditioning in Sri Lanka. Hitachi & Hisense, since 1942.

From a 9,000 BTU bedroom split to a 2,000 TR water-cooled chiller plant — NativeWay supplies, installs and services every type of AC in Sri Lanka. Hitachi VRF for hotels and offices, Hisense splits and cassettes in stock, full chiller plant rooms for high-rises and factories. Authorised Hitachi distributor · brand-new Hisense AC stock available across the island.

Hitachi & Hisense AC — supply & install
Splits · Cassettes · VRF · Chillers · Ducted
24/7 AC service & AMC contracts
HITACHI
Inspire the Next
AUTHORIZED DISTRIBUTOR Sri Lanka Air Conditioning Solutions · Sales · Service · Commissioning · Verify on Hitachi →
NativeWay (Pvt) Ltd. ISO 9001:2015 · CIDA EM1 · 35+ years
Why Hitachi · What we do · Why NativeWay

The product, the work, the partner — engineered together.

Three things that have to be right for an HVAC project to last: the equipment you specify, the team that installs it, and the people who maintain it for the next decade. We bring all three.

Why Hitachi

Engineered in Japan. Tested in our climate.

  • Proven long-term reliability from a Japanese engineering tradition
  • High energy efficiency through advanced inverter technology
  • In-house compressor design — durable and quiet operation
  • Engineered for commercial, industrial and hospitality applications
  • Consistent performance in tropical conditions
  • Low lifecycle cost with dependable long-term operation
What we do

From heat-load calc to handover. We do all of it.

  • Design & build HVAC solutions
  • Cooling-load calculations and system selection
  • Import, supply and distribution of HVAC equipment
  • Installation, testing and commissioning
  • In-house service and preventive maintenance
  • Comprehensive maintenance and long-term support
Why NativeWay

The partner that stays for the life of the building.

  • CIDA EM1–certified engineering company
  • ISO 9001:2015–certified quality management system
  • Over 35 years of engineering experience
  • In-house after-sales service team for reliable long-term support
  • Strong presence in Sri Lanka, Maldives and Bangladesh
  • Trusted partner for design, supply, installation and maintenance
Hitachi product range

The full Hitachi air-conditioning lineup — supplied, installed and serviced.

From a 1.5 RT inverter split for a branch office to a 3,000 RT centrifugal chiller for a tower — the same Hitachi quality, the same NativeWay engineering team, end to end.

Hitachi Mini Side Flow VRF outdoor unit
Hitachi · VRF

Mini Side Flow VRF

Designed for balconies and space-constrained installations. Reliable comfort and high efficiency in a compact footprint — ideal for retrofits and tight architectural envelopes.

Hitachi Top Flow VRF outdoor unit Hitachi Top Flow VRF rooftop installation
Hitachi · VRF

Top Flow VRF

High-capacity VRF systems engineered for projects demanding superior energy efficiency. Simplified installation, commissioning and long-term maintenance.

Hitachi Water Source VRF system
Hitachi · VRF

Water Source VRF

Hitachi's modular Water Source VRF offers precise, customizable temperature control with outstanding energy efficiency for demanding applications — well-suited for high-rise and mixed-use developments.

Hitachi VRF indoor unit Hitachi VRF indoor unit Hitachi VRF indoor unit Hitachi VRF indoor unit Hitachi VRF indoor unit Hitachi VRF indoor unit
Hitachi · VRF Indoor

VRF Indoor Units

A wide range of indoor units designed to suit every space and budget — featuring aesthetic-focused designs, enhanced comfort options, automated operation and improved air quality.

Hitachi air-cooled chiller Hitachi air-cooled chiller modular bank
Hitachi · Chiller

Air-Cooled Chillers

3 — 470 RT

Hitachi air-cooled chillers, including modular configurations, are widely applied in medium-scale commercial projects such as offices, hotels and mixed-use developments.

Hitachi water-cooled chiller Hitachi water-cooled chiller
Hitachi · Chiller

Water-Cooled Chillers

8 — 520 RT

Water-cooled chillers from Hitachi provide accurate temperature control for large buildings — delivering high comfort levels, energy efficiency and extended equipment life.

Hitachi centrifugal chiller
Hitachi · Chiller

Centrifugal Chillers

300 — 3,000 RT

Engineered for durability and reliability, Hitachi centrifugal chillers offer long service life with reduced operating and maintenance costs — built for large commercial and institutional cooling loads.

Hitachi absorption chiller
Hitachi · Chiller

Absorption Chillers

30 — 2,000 RT

Hitachi absorption chillers provide efficient cooling and heating solutions by utilizing excess heat — making them ideal for industrial and large-scale applications with available waste heat or steam.

Hitachi packaged air-conditioner
Hitachi · Packaged

Packaged AC

Packaged air-conditioning systems combine the evaporator and condenser into a single unit — purpose-built for medium to large commercial spaces with simplified installation and serviceability.

Hitachi light commercial split system
Hitachi · Split

Light Commercial Split Systems

Large-capacity, water-cooled 1:1 split air-conditioning systems designed to meet the demands of commercial and light-industrial applications.

Hitachi inverter split air conditioner
Hitachi · Split

Inverter Split Air Conditioners

Inverter ACs vary the compressor speed to regulate refrigerant flow — delivering lower power consumption while maintaining a consistent cooling experience.

How a Hitachi project moves with us

From load schedule to year-15 retrofit — one team.

Six stages, one accountable engineering partner. The Hitachi unit is just the start of the relationship.

01

Heat-load study

Brief, building data, occupancy and usage profile.

02

System selection

Right Hitachi range matched to load, layout and budget.

03

Supply & import

Direct factory supply via authorized channels.

04

Install

In-house mechanical & electrical crews.

05

Test & commission

Witness testing, balancing, training, handover.

06

Service & AMC

In-house after-sales for the life of the system.

AC for Every Sri Lankan Space

Choosing the right air conditioner in Sri Lanka.

From a 9,000 BTU bedroom split to a 2,000 TR centrifugal chiller plant, we supply every type of AC unit used in Sri Lanka. Match the system to the building.

Wall Mounted Splits — 9,000 to 24,000 BTU

The most common AC in Sri Lankan homes and small offices. One outdoor unit per room, quick install, inverter or non-inverter. We carry Hisense splits in stock at 9,000 and 12,000 BTU — bedroom and master-bedroom sizes — ready for next-day delivery.

View Hisense splits in stock →

Cassette AC (Ceiling) — 24,000 to 48,000 BTU

4-way ceiling cassette AC for offices, restaurants, retail floors. Even airflow distribution, hidden indoor unit, no wall space lost. Hisense cassettes (24K, 36K, 48K BTU) and Hitachi cassettes both stocked.

Quote a cassette AC →

Ducted & Concealed AC

For projects where the indoor unit must be invisible — luxury hotels, premium offices, residential ceilings. We size and install Hitachi and Hisense ducted units with custom GI sheet metal ducts and grilles.

Request ducted AC quote →

VRF Systems — Multi-Zone AC

Hitachi Set Free VRF for hotels, hospitals, multi-floor offices. One outdoor unit serves up to 64 indoor units across multiple zones. Highest part-load efficiency in this size class — material electricity savings vs single splits.

Hitachi VRF specs & quote →

Chiller Plants — Central AC

Air-cooled and water-cooled Hitachi chillers from 30 TR to 2,000+ TR for high-rises, large hotels, hospitals and district cooling. Best lifetime cost for buildings above ~10,000 sqft of conditioned area.

Chiller plant design enquiry →

AC Service & AMC across Sri Lanka

Routine cleaning, gas top-up, compressor overhaul, emergency callouts, annual maintenance contracts. Service centres in Colombo (Sapugaskanda) and Matara, with mobile teams covering all districts.

After-sales & AMC →

Not sure which type of AC suits your space? See our AC brand comparison guide for Sri Lanka or our VRF vs chiller decision guide.

Free HVAC tool

What size AC do you need? Use our heat-load calculator.

ASHRAE-based methodology with sensible + latent load split. Tropical 35°C design conditions. Outputs TR with system-type recommendation. Branded PDF in your browser.

Open the heat-load calculator
Worked example
Hotel suite, east-facing:
5 × 4 × 3 m · 2 ppl · 3 m² glass
→ 1.5 TR
in under 30 seconds
AC FAQ — Sri Lanka

Common questions about air conditioning in Sri Lanka.

Quick answers to questions our HVAC engineers get every week from buyers across Sri Lanka.

What is the best AC brand in Sri Lanka?

There's no single answer — it depends on your application. For commercial AC and hotels, Hitachi VRF is the gold standard for reliability and parts availability. For value-for-money residential and small commercial AC, Hisense offers excellent inverter technology at 30-40% lower upfront cost than Japanese brands. Daikin and Mitsubishi sit between the two. We carry both Hitachi and Hisense across the full BTU range — read our full AC brand comparison for Sri Lanka.

How much does an AC cost in Sri Lanka?

A typical 12,000 BTU residential split AC ranges from LKR 180,000 to LKR 320,000 depending on inverter type and brand. A 24,000 BTU cassette AC for a small office costs LKR 350,000 to LKR 550,000. Commercial Hitachi VRF systems for hotels and offices price per outdoor unit (HP) — typical 8 HP outdoor unit is LKR 1.4M – 1.8M. We provide same-day quotes — call +94 77 777 7156 with your room size and we'll spec the right unit and price.

Which AC size (BTU) do I need for my room?

Rough sizing for Sri Lankan conditions: 9,000 BTU covers up to 14 m² (small bedroom, single office), 12,000 BTU covers up to 18 m² (master bedroom, mid office), 18,000 BTU covers up to 28 m², 24,000 BTU covers up to 35 m² (small showroom, restaurant zone), 36,000 BTU covers up to 50 m², and 48,000 BTU covers up to 70 m². These are baseline — actual sizing factors in ceiling height, sun-facing windows, occupancy and equipment heat. Our HVAC engineers do a full heat-load calculation as part of every commercial quote.

Inverter or non-inverter AC — which should I buy in Sri Lanka?

For any AC running more than 4 hours a day, inverter AC pays back the price premium within 2-3 years through electricity savings. Sri Lanka's high tariff makes the math even more favourable than India or Bangladesh. Non-inverter AC only makes sense for very low-usage applications (e.g. occasional-use spare bedroom). All Hitachi commercial AC and our top-selling Hisense models are inverter by default.

Do you install AC across all of Sri Lanka or only Colombo?

All districts. Our HQ is in Colombo, with full-service centres at Sapugaskanda (Western Province) and Matara (Southern Province), plus a branch office in Anuradhapura. Site teams are dispatched as needed for installations in Kandy, Galle, Hambantota, Trincomalee, Jaffna and beyond. After-sales and AMC service is delivered island-wide, with 24/7 emergency callout for AMC clients.

VRF or split AC for a hotel or office in Sri Lanka?

For any building with 6+ rooms or zones to cool, VRF beats individual splits on every metric except upfront cost — fewer outdoor units, quieter operation, central control, far better part-load efficiency. The break-even point is typically around 12 indoor units, where VRF starts being cheaper than splits even on day one. Read our VRF vs chiller decision guide for the full breakdown.

How fast can you install an AC in Sri Lanka?

For Hisense splits and cassettes in stock, same-day delivery and next-day install for Western Province addresses. Other districts within 3-5 working days. Hitachi commercial AC (VRF, chillers) is typically 4-8 weeks from quote to commissioning, depending on the model and any site-specific design work (chiller plant rooms, MV-LV switchgear coordination).

Do you provide AC service and annual maintenance contracts (AMC)?

Yes — AC service is one of NativeWay's biggest after-sales offerings. Routine quarterly cleaning, gas top-up, compressor overhauls, full Hitachi VRF / chiller AMC including remote BMS monitoring. AMC pricing scales with the equipment; typical hotel of 80 indoor units is LKR 600K-900K per year for full AMC. Same engineers who install service the equipment — no subcontractor handover.

Send us your floor plan. We'll spec the right Hitachi system.

Whether you're cooling a single boutique floor or a 50-storey tower — our HVAC engineers will run the load calc, pick the Hitachi range and quote design, supply, install and AMC.